Do you have a physical store?

At the current moment, we are an online store exclusively. We hope to do a pop up shop and possibly some festivals as well! Subscribe to our newsletter for all announcements!! 

How long will it take to receive my package after ordering?

Please refer to our shipping policy and rates page for any shipping related questions.

What is your returns & exchanges policy?

Our number one goal is to make you happy! If for any reason you are not, we will accept returns & exchanges within 14 days of purchase. Full details can be found under the return policy page. 

Where can we find sizing charts?

All sizing charts can be found in the product description of each garment you are shopping for. 

Do you ship worldwide?

Yes, we offer International First Class and Priority Mail with USPS

Where do you ship from?

All goods are shipped from Chicago, IL.

How can we contact Day One. with any other questions?

Please email any questions, concerns, comments to info@dayone312.com.